Privacy Policy
Effective Date: 01/02/2025
This Privacy Policy explains how Forupes Enterprises ("we," "us," or "our") collects, uses, shares, and protects the personal data of users ("you" or "your") of the Forupes Mobile App (the "App"). The App is a business listing platform that allows users to view vendor offers, products, prices, and communicate with vendors. By using the App, you agree to the terms of this Privacy Policy.
1. Introduction
Forupes Enterprises is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines the types of personal data we collect, how we use it, the lawful bases for processing, and your rights regarding your data.
This policy applies to:
- Users of the Forupes App (both customers and vendors).
- Vendors who register on the App and submit verification documents (e.g., PAN card, Aadhar card).
2. What Personal Data Do We Collect and From Whom?
We collect personal data from the following sources:
2.1 Data You Provide to Us
- User Registration: When you register on the App, we collect your mobile number and OTP for verification.
- Vendor Registration: Vendors must provide their mobile number, PAN card, Aadhar card, and other relevant details for verification.
- Chat Data: When you communicate with vendors through the App, we collect and store your chat history in ecrypted format.
- Product and Offer Information: Vendors may upload product details, prices, and offers, which we store and display to users.
3. Lawful Use of Your Personal Data
We process your personal data based on the following lawful grounds:
3.3 Using Data You Uploaded
- To display vendor offers, products, and prices to users.
- To facilitate communication between users and vendors.
3.4 Using Data for Our Legitimate Interests
- To improve the functionality and user experience of the App.
- To prevent fraud and ensure the security of our platform.
3.5 Using Data to Provide Products
- To enable vendors to list their products and offers.
- To allow users to view and interact with vendor listings.
3.6 Using Data to Improve Our Service
- To analyze user behavior and preferences to enhance the App’s features.
- To gather feedback and improve customer support.
3.8 Change of Purpose
We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If we need to use your data for an unrelated purpose, we will notify you and explain the legal basis for doing so.
4. Who Do We Share Your Data With?
We may share your personal data with the following parties:
- Vendors: To facilitate communication and transactions between users and vendors.
- Service Providers: Third-party vendors who assist us in operating the App, such as cloud storage providers, analytics tools, and customer support platforms.
- Legal Authorities: If required by law or to protect our rights, we may disclose your data to law enforcement or regulatory bodies.
We do not sell your personal data to third parties.
5. Where We Hold and Process Your Personal Data
Your personal data is stored and processed on secure servers located in India. By using the App, you consent to the transfer and storage of your data in these locations.
6. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: All data transmitted between the app and our servers is encrypted using secure protocols (e.g., HTTPS).
- Access Controls: Access to user data is restricted to authorized personnel only.
- Regular Security Audits: We conduct regular audits to ensure the security of our systems.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Objection: Object to the processing of your data for specific purposes.
- Withdraw Consent: Withdraw your consent for data processing at any time.
To exercise these rights, contact us at forupesenterprises@gmail.com.
8. Retention of Personal Data
- We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
- If a vendor no longer works with us or requests account deletion, we will delete all relevant data within 7 days.
- For inactive vendors, we delete all data after 90 days.
- Once deleted, your data cannot be retrieved.
9. Third-Party SDKs
Our app uses third-party SDKs to provide certain functionalities. These SDKs may collect and share user data as follows:
- Analytics SDKs: Collect usage data to help us improve the App.
- Push Notification SDKs: Send notifications to users based on their preferences.
- Payment Gateway SDKs: Process payments securely.
For a complete list of third-party SDKs used in the App and their data practices, please contact us at forupesenterprises@gmail.com.
10. General
- This Privacy Policy may be updated from time to time. We will notify you of any significant changes.
- By continuing to use the App, you agree to the updated policy.
11. How to Contact Us